Integrations

Fibre connects your support platform with your storage provider to make document collection seamless. Choose where to request files and where to store them.

Support Platforms

Where you request and collect documents from customers

Intercom

Watch demo

Request documents directly in Intercom Messenger. Files upload from your customer's browser straight to your storage without touching our servers.

Native Canvas Kit integration for seamless UX

Direct-to-storage uploads up to 1 GB per file

Automatic conversation notes with file details and links

Customizable upload interface and instructions

How it works

1.Install the Fibre app from the Intercom App Store
2.Connect your storage provider
3.Customize your upload interface with branding and file type preferences
4.Request documents in any conversation using the Fibre app
5.Files upload directly to your storage with automatic conversation updates

Coming Soon

Zendesk

Collect documents directly in Zendesk Support tickets with the same secure, direct-to-storage approach.

Crisp

Request and collect documents in Crisp conversations with direct uploads to your storage.

Storage Destinations

Where collected documents are securely stored

Google Drive

Watch demo

Files upload directly from your customer's browser to your Google Drive folder. Choose any folder in your workspace and organize documents however you need.

Direct uploads from customer browser to Drive

Support for files up to 1 GB in size

Automatic file links in conversation notes

All Google Workspace file types supported

Setup

1.Connect your Google account from the dashboard
2.Select a folder where uploaded files will be stored
3.Start collecting documents in your conversations

Coming Soon

AWS S3

Upload documents directly to your S3 buckets with customizable folder structures and access controls.

Azure Blob Storage

Store documents in Azure Blob Storage with enterprise-grade security and compliance.