Thu 10th October, 2025
Fibre vs SendSafely: which secure upload solution should you choose?
Compare Fibre and SendSafely for secure file collection in customer support. Learn which solution fits your team's needs better.
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Practical guidance for operations teams who rely on Intercom to onboard, support, and verify customers.
Thu 9th October, 2025
Secure File-Upload Best Practices for Customer Support
Ten proven measures to protect your infrastructure and users when collecting files through chat widgets and web forms.
Read the storyThu 9th October, 2025
Introducing Fibre: Document collection inside Intercom, without the storage headache
Why ops teams are dropping back-and-forth email chains and letting customers upload straight to their own storage.
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